Welcome to Overcentric: Analytics and Support Toolkit for Modern Startups
Getting a new product off the ground or scaling a small team comes with unique challenges. At Overcentric, we believe that understanding your users and providing stellar support shouldn't be one of them.
Overcentric is designed specifically for solo-founders and small teams, providing an all-in-one, AI-powered toolkit to help you genuinely connect with your users, resolve issues faster, and make smarter product decisions.
Think of Overcentric as your unified dashboard for user insights and support. Instead of piecing together different tools, Overcentric brings essential functionalities under one roof:
Analytics: Track the full user journey, combine website and product data, and visualize insights.
Replays: Watch user sessions to see exactly how users interact with your website and product.
Errors: Automatically capture front-end JavaScript errors with context.
Chats: Engage with users in real-time through a simple chat widget and provide immediate support.
Help Center: Build and manage a knowledge base directly within Overcentric and empower users to find instant answers.
With Overcentric, you gain the power to:
Understand User Behavior: See what users do, where they struggle, and what delights them.
Proactively Solve Problems: Identify bugs and user frustrations before they become major issues.
Automate & Scale Support: Leverage AI to summarize sessions, draft help articles, and answer common questions, freeing up your time.
Make Data-Driven Decisions: Move beyond guesswork with concrete insights from real user interactions.
Streamline Your Workflow: Consolidate tools and reduce context switching, allowing you to focus on building and growing.
Overcentric is built to be lightweight and privacy-focused. This means minimal impact on your application's performance while collecting only the data that matters, respecting user privacy.
This article provides a high-level overview of what Overcentric is and how it empowers your startup. The next step is to integrate Overcentric into your website and product to begin your journey.
Continue to our next article: How to Integrate Overcentric to set up the toolkit in your project.